An extensive body of state and federal law protects consumers against fraudulent, deceptive, abusive and unfair business practices. These practices include misleading advertising and sales tactics, faulty credit financing and reporting, harassing or unfair debt collection practices, poor product quality, and unfair trade competition, fraud, deception, and unfair business practices. Rich uses his experience with high-stakes consumer protection litigation to assist clients in navigating today’s risky regulatory and litigation landscape.
In recent years, the risk of consumer protection claims for companies that manufacture, distribute, advertise and service consumer and financial goods or products and services has grown exponentially. Driven by the Consumer Financial Protection Bureau (CFPB), state attorneys general and an aggressive plaintiff’s bar, consumer protection theories are increasingly being applied to a broader scope of goods and services – particularly in the financial services sector. Challenges include misleading advertising and sales tactics, faulty credit financing and reporting, harassing or unfair debt collection practices, poor product quality, unfair trade competition, fraud, deception and unfair business practices. Understanding the current and trending challenges is critical to successfully navigating today’s risky regulatory and litigation landscape.
Rich has represented companies defending individual and class action claims under state and federal antitrust laws, state unfair deceptive trade practices acts, state and federal fair debt collection practices acts, and in other consumer protection and competition disputes. Rich also regularly represents companies in examinations, investigations and enforcement actions by the CFPB and state attorneys’ general. For example, Rich led the Brownstein team that facilitated a historic settlement with the Colorado Attorney General’s Consumer Protection Office and the state’s largest foreclosure firm resolving the state’s two-year long consumer protection and antitrust investigation of foreclosure fees and costs. Likely the largest settlement of its kind, the case has significant implications for how foreclosures are handled in Colorado and nationwide.