The Telehealth “New Normal”— Employment & Compliance Considerations

The dramatic increase in the use of telehealth—i.e., a patient using virtual communication technology to visit with a health care provider in lieu of an in-person visit—has permitted patients and health care providers to remain in safe contact during the COVID-19 pandemic. Particularly during the imposition of shelter-in-place or stay-at-home orders issued by state and local governments, the use of telehealth allowed patients to continue to obtain services from their health care providers without risking unnecessary exposure to COVID-19. Additionally, it has been an infection control strategy used by governments and employers to help prevent the spread of COVID-19.

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