Consumer Protection

Protecting and defending companies against consumer liability

Consumer retail sales, marketing and credit have never been riskier—avoiding costly consumer liability requires both curated compliance solutions and vigorous litigation and regulatory defense. Our legal team identifies and mitigates your consumer law risks and stands ready to defend your business in court or before regulators.

Our team, comprised of litigators and regulatory and compliance counsel, and corporate and intellectual property counsel, takes a multidisciplinary approach to advising and defending clients who market or sell consumer products and services. We protect our clients’ brands from present and future threats. We defend clients in courts throughout the country with our deep experience in defending class action and individual lawsuits involving a wide variety of consumer protection claims. We regularly respond to DOJ, state AG, CFPB, CPSC, FDA, FCC and FTC civil investigative demands and subpoenas and defend enforcement actions. With clients across a wide range of industries, Brownstein brings a record of success for consumer-facing organizations and is relied on in must-win situations.

Your Brand

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We advise clients on

  • Unfair or deceptive acts or practices (UDAPs)
  • State consumer protection laws (e.g., UCCC, Prop. 65 and the CLRA)
  • Telemarketing and the TCPA, including robocalls and spam, such as unsolicited calls, text messages and faxes
  • Debt collection and the FDCPA, including making misleading statements, misrepresenting repayment obligations or misapplying payments
  • False advertising, such as misleading product labeling, false representations about product features or deceptive information regarding product pricing
  • Credit reporting and the FCRA, including predatory lending, hidden charges, overcharges or making inaccurate statements to a credit reporting agency
  • Data breaches and privacy rights violations

Our Team

Office Managing Partner
Office Managing Partner

Eric Burris

Shareholder
Practice Chair

Sarah Auchterlonie

Shareholder