Downplaying or Concealing Coronavirus Risk Could Result in Consumer Protection Lawsuits
In the wake of coronavirus's impact on many consumers' vacation planning, companies in the hospitality industry should not be tempted to downplay or conceal risks around COVID-19 exposure. Reports surfaced earlier this month that a major cruise line encouraged sales teams to downplay and even misrepresent risks associated with COVID-19 in order to continue bookings. According to those reports, emails from managers within the company instructed employees to call more than 150 people a day and tell them that the virus "cannot live in the amazingly warm and tropical temperatures that your cruise will be sailing to," and that "the only thing you need to worry about for your cruise is do you have enough sunscreen?"
Click here to read the entire article.
TAGS:
Contributors:
Recent Insights
Read MoreRecent Updates in Digital Assets Policy
Client Alert | April 24, 2026Trump Administration Advances Marijuana Rescheduling
Client Alert | April 23, 2026Senate Concludes Vote-a-Rama on Narrow Reconciliation Instructions
Client Alert | April 22, 2026Senate Begins Vote-a-Rama on Narrow Reconciliation Instructions
Client Alert | April 22, 20262026 Sine Die: Maryland Legislative Wrap Up
Client Alert | April 17, 2026U.S. Department of Justice Reorganizes to Pursue Fraud
You have chosen to send an email to Brownstein Hyatt Farber Schreck or one of its lawyers. The sending and receipt of this email and the information in it does not in itself create and attorney-client relationship between us.
If you are not already a client, you should not provide us with information that you wish to have treated as privileged or confidential without first speaking to one of our lawyers.
If you provide information before we confirm that you are a client and that we are willing and able to represent you, we may not be required to treat that information as privileged, confidential, or protected information, and we may be able to represent a party adverse to you and even to use the information you submit to us against you.
I have read this and want to send an email.